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Asante will close two of its urgent care clinics

The medical provider announced Friday that its urgent care clinics on Black Oak Drive in Medford and the White City location on Avenue G will both shut down.

Posted: Oct 15, 2021 9:17 AM
Updated: Oct 15, 2021 6:07 PM

MEDFORD, Ore. — Asante announced on Friday that it will soon close two of its urgent care clinics in Jackson County, a decision that the medical provider said stemmed from a decrease in use.

Starting this Sunday, the urgent care clinics on Black Oak Drive in Medford and the White City location on Avenue G will both shut down. The company's third urgent care clinic in Grants Pass on the Three Rivers Medical Center campus will remain open.

Asante Rogue Regional Medical Center

The Asante Physician Partners Family Medicine clinics, which are located in the same buildings as the Medford and White City urgent care clinics, are not closing. The family medicine clinics continue to schedule patients for appointments.

Asante said in a statement that this was a business decision arising from a decrease in usage of urgent care services, while more patients took to using telehealth during the COVID-19 pandemic.

“Since the beginning of the pandemic in early 2020, the number of people coming into our urgent care clinics has dropped significantly,” said Doug Ward, vice president of Operations for Asante Physician Partners. “Many of our patients shifted to using online video visits for their non-emergency, acute care needs.”

Roughly 15 to 20 employees between the two locations will be reassigned to other positions within the Asante network of facilities.

“No employees are losing their jobs due to the closures,” Ward said.

Asante opened the Medford urgent care clinic in 2016, and the White City location followed in 2018.

Monday, October 18, marks the deadline for Oregon's statewide COVID-19 vaccine mandate. Healthcare workers, educators, and most state employees will need to have submitted proof of full vaccination or a valid exemption by then or face suspension. Asante told NewsWatch 12 at the end of September that 83% of its staff were fully vaccinated.

NewsWatch 12 reached out to Asante on Friday regarding the clinic closings but they did not have additional comment.

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